WebTro 5-Year Warranty | Terms & Coverage

WEBTRO 5-YEAR WARRANTY

Every WebTro Gaming PC is professionally built, tested, and backed by our comprehensive warranty for complete peace of mind.

Warranty Coverage

Years 1-3: Full Parts & Labour Warranty

  • Faulty components caused by manufacturing defects will be repaired or replaced free of charge.
  • Collection, repair, and return service available in accordance with warranty procedures.
  • Technical support included.

Years 4-5: Labour Warranty Included

  • Free diagnostic and repair service for hardware-related faults.
  • Technical support included.
  • Replacement parts may be chargeable if outside the original parts warranty period.

Lifetime Technical Support

  • Free technical support for the lifetime of your WebTro Gaming PC.
  • Assistance with troubleshooting, upgrades, and general system queries.

Warranty Exclusions

  • Accidental damage.
  • Liquid damage.
  • Physical damage or misuse.
  • Unauthorised repairs or modifications.
  • Software issues, viruses, malware, or operating system corruption.
  • Damage caused by improper installation of third-party components.
  • Normal wear and tear.

Coverage by Product Type

The 5-Year Warranty described above applies to WebTro Gaming PCs (complete systems built and tested by WebTro).

For other products — including laptops, monitors, components, cases, and accessories — the warranty is provided by the original manufacturer (typically 1-3 years depending on the item), in addition to your statutory consumer rights under UK law. Please see the individual product page for manufacturer warranty details, or contact us and we'll confirm the exact cover for your item.

Customer Rights

This warranty is provided in addition to your statutory consumer rights under UK law and does not affect those rights.

For warranty support, contact us at sales@webtro.co.uk or visit our Contact page.